Cookies

1.    What anonymous information is collected by Irish Guide Dogs for the Blind?

Anonymous information is collected for every donor and visitor to this site. This includes pages viewed, date and time, and browser type.

IP numbers are not stored, but are temporarily used to determine domain type and in some cases, geographic region.

2.    Automatic information

When you visit our website, our servers make a log of basic information corresponding to the sites and pages you have visited.

This information is stored primarily to track the effectiveness of our website and individual sections and pages within them.

3.    How does this site use cookies?

Cookies are simple text files stored by your web browser that provide a method of distinguishing among donors and visitors to the website. To learn more about cookies and how to delete them visit www.aboutcookies.org.

Irish Guide Dogs for the Blind uses cookies to identify your browser as you visit pages on the our website or sites in the Irish Guide Dogs for the Blind media network.

Cookies created on your computer by using our website do not contain personal data and do not compromise your privacy or security. When we refer to “cookies” in this policy, we also mean other similar technologies such as pixels, tags and/or SDKs.

Cookies allow Irish Guide Dogs for the Blind to gather anonymous information. Cookies also allow Irish Guide Dogs for the Blind to provide more relevant, targeted content as you travel through sites in the Irish Guide Dogs for the Blind media network as appropriate, and may be used on our ordering website to keep track of the items in your shopping cart.

Here are the types of cookies that we use:

a.    First party cookies

These are cookies that are set by this website directly.

Google Analytics: We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here, and what you click on. This analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

You can find out more about Google’s position on privacy as regards its analytics service.

b.    Third party cookies

These are cookies set on your machine by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the site that allow visitors to share content onto social networks. Cookies are currently set by LinkedIn, Twitter, Facebook, Google+ and Pinterest.

In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of our website. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website.

You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.

NameDomainExpiryTypeDescription

_hjAbsoluteSessionInProgress

.guidedogs.ie

30 minutes

Strictly Necessary

The cookie is set so Hotjar can track the beginning of the user's journey for a total session count. It does not contain any identifiable information.

_hjFirstSeen

.guidedogs.ie

30 minutes

Strictly Necessary

The cookie is set so Hotjar can track the beginning of the user's journey for a total session count. It does not contain any identifiable information.

_hjIncludedInPageviewSample

www.guidedogs.ie

2 minutes

Strictly Necessary

This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's pageview limit.

_ga

.guidedogs.ie

2 years

Performance

This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.

_gat_UA-107235426-1

.guidedogs.ie

1 minute

Performance

This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to.

_gid

.guidedogs.ie

1 day

Performance

This cookie name is associated with Google Universal Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.

_hjid

.guidedogs.ie

1 year

Performance

Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.

__stripe_mid

.www.guidedogs.ie

1 year

Strictly Necessary

Stripe is a payment processing service that processes all payments for orders or booking of services via our website. These cookies aid in fraud detection. For example, the cookies provide data that helps Stripe fraud systems recognise the patterns of fraudulent actors and stop them prior to making the purchase to help protect our business.

__stripe_sid

.www.guidedogs.ie

30 minutes

Strictly Necessary

Stripe is a payment processing service that processes all payments for orders or booking of services via our website. These cookies aid in fraud detection. For example, the cookies provide data that helps Stripe fraud systems recognise the patterns of fraudulent actors and stop them prior to making the purchase to help protect our business.

m

m.stripe.com

2 years

Strictly Necessary

Stripe is a payment processing service that processes all payments for orders or booking of services via our website. These cookies aid in fraud detection. For example, the cookies provide data that helps Stripe fraud systems recognise the patterns of fraudulent actors and stop them prior to making the purchase to help protect our business.

4.    Emails

Some emails that we send you have no tracking at all e.g. service emails with invoices attached. Other emails we send we can track, at an individual level, whether the user has opened and clicked on the email. We do not use this information at a personal level, rather we use it to understand open and click rates on our emails to try and improve them.

If you want to be sure that none of your email activity is tracked then you should opt out of our emails which you can do via the unsubscribe link at the bottom of every email we send.

5.    Online or offline registration information

You will provide us with information about yourself and your organisation when you register for fundraising, donations, and information services, or to buy products.

This information is not used for any other purpose than to fulfil your request and is not shared with outside parties.

However, donors and visitors should be aware that information collected online or offline may be subject to examination and inspection if such information is a public record or not otherwise protected from disclosure.

6.    Links

This website may contain links to other websites.

Please note that when you click on one of these links, you are entering another site. We encourage you to read the privacy statements of these linked websites as their privacy policy may differ from ours.

7.    Email links

We use email links located on this site to allow you to contact us directly via email. We use the information provided in your email to respond to your questions or comments. We may also store your comments for future reference.

 

Luke & Kain

Luke is still non-verbal but when I see him smiling down at Kain it shows me he doesn’t need words to express how happy he is.

Kim & Jango

Meeting Jango was one of the best moments of my life. He’s a beautiful big cuddly dog with the personality to match. From the moment I met him I knew we were going to be best buddies.

Shauna & Esme

When I needed a hand, I found a paw.

Conor & Quelda

When Conor is with Quelda he smiles and is comfortable being out and about which is such an amazing gift – we never leave home without her. She has changed all of our lives.

Aran & Buttons

Being a Guide Dog Owner is such a privilege and positive experience. Buttons has enhanced my life in so many ways and I will always be grateful for that.

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