News
Statement from IGD in relation to WRC decision against Hertz Rent A Car
News
29 Jan, 2026
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Statement from Irish Guide Dogs for the Blind in respect of the Workplace Relations Commission decision under the Equal Status Act 2000 against Hertz Rent A Car
We very much welcome the ruling of the Workplace Relations Commission, and in particular, are delighted for our client Kim Murphy whose right to equality has been vindicated.
This is an example of the experiences of many of our Guide Dog and Assistance Dog clients who regularly encounter a negative experience or lesser offering when trying to access and participate in services and amenities despite being legally entitled to do so under both Irish equality legislation, the Equal Status Acts, 2000-2018, and the United Nations Convention on the Rights of Persons with Disabilities.
Those affected say such incidents have a significant impact on their confidence, independence, well-being, and most of all, their right to participate as equal citizens in Irish society.
We urge business operators and public service providers to ensure those who rely on a Guide Dog or an Assistance Dog can have the same experience and service we all take for granted.
Irish equality legislation gives Guide Dog and Assistance Dog owners the right to access and experience businesses and services without discrimination. This includes access to:
all forms of public transport, including bus, train, tram, taxi, plane or ferry
all forms of hospitality accommodation, including hotels, Airbnbs, hostels or holiday rental properties
all establishments that provide food, including cafes, restaurants, pubs, delis and supermarkets.
Businesses can show their support for access rights by displaying our Show Your Paw access window stickers, which are available free of charge by emailing Access@GuideDogs.ie.
