- Our website
This Privacy Statement will be subject to change and the use of information that we gather shall be subject to privacy notice in effect from time to time. It shall be your responsibility to check our website frequently to see recent changes.
If you choose to visit this site and use this site, your visit and use and any dispute arising there from in respect of privacy, is subject to this Privacy Statement of use including the limitations and the exclusions expressed and included herein.
- General Statement
Irish Guide Dogs for the Blind fully respects your right to privacy and will not collect any personal information about you on this website without your clear permission. Any personal information which you volunteer to Irish Guide Dogs for the Blind will be treated with the highest standards of security and confidentiality, in accordance with the Data Protection Acts, 1988 & 2003.
- Collection and use of personal information
As you use this website, information is received and stored by us. This information is used to enable us to improve the website and to respond to your requests. Irish Guide Dogs for the Blind does not collect any personal information from visitors to our website other than information that is knowingly and willingly given by the visitor. Points 3.1 – 3.4 explain what kind of personal information we gather and how we use it.
3.1 Information required and used when responding to enquiries and service applications:
In order to respond to your enquiries or manage future interactive user functions, it may be necessary to ask for personal information such as your name, address, e-mail address and telephone number and other relevant details. We use contact information from web forms and emails to send you information or materials that you have requested and to process applications for our services. Your contact information is also used to contact you when necessary, for example, to fulfil a query. However, unless compelled by applicable legislation, we will not provide this information to a third party without your permission, except as necessary to process your enquiry or fulfil your requests.
3.2 Information required and used when processing orders and donations:
From time to time, our site may use an order or donation form for you to purchase products and make donations. We collect your contact information (like email address) and financial information (like account or credit card numbers). Contact information and financial information from the order and donation forms are used to fulfil orders. The information received from you will only be disclosed to such third parties as may be necessary, in order to process your order or donation.
By submitting your details to us, you are agreeing to allow us to share your details with other organisations that may fulfil your order or query. Your contact information is also used to get in touch with you when necessary, for example to be able to fulfil an order. Financial information that is collected is kept secure using encryption.
3.3 Information required and used when sharing information and unsubscribing:
To enable us to send you further information about our work, Irish Guide Dogs for the Blind may review details provided by you to help us understand more about you and to contact you about our fundraising, campaigning and other work. We may also, on occasion, contact you with offers from companies that benefit Irish Guide Dogs for the Blind and our clients and therefore, may be of interest to you. We will however not sell or provide your details to other organisations for marketing purposes. You can unsubscribe at any time by emailing firstname.lastname@example.org or writing to Webmaster, Irish Guide Dogs for the Blind, Model Farm Road, Cork, Ireland.
3.4 Users 18 and under:
If you are aged 18 or under, please get your parent/guardian's permission beforehand whenever you provide personal information to the Irish Guide Dogs for the Blind website.
- Collection and use of technical information
- Security of information provided
Please note that, although no system of technology is completely infallible, Irish Guide Dogs for the Blind has endeavored to take appropriate measures to prevent risks of anauthorised access to or improper use of your personal information. We will take reasonable precautions to prevent loss, misuse or alteration of information you give us. We are committed to investing in technology to provide security for your information, including working with leading suppliers of secure payment services. All payments by credit card over the internet are processed through a secure server by Realex on our behalf. Agents or contractors of Irish Guide Dogs for the Blind who have access to information you give us in the course of providing services to us are required to keep that information confidential and are not permitted to use it for any purpose other than to carry out the services which they are performing for us.
We endeavour to ensure the highest level of security as regards your credit card details during the use of the site; however, you should note that internet transmissions are never completely private or secure. You accept that any information or message you send to the site may be intercepted or read by others. You hereby acknowledge and accept that we have no responsibility and shall accept no liability whatsoever for loss, injury or damage occasioned by the interception by third parties of your transmissions, or the disclosure of information including but not limited to credit card numbers by any party with whom you transact, nor do we offer any guarantees, warrantees or indemnities as to the security or otherwise of any information which you give us.
- Accuracy of your information
Irish Guide Dogs for the Blind will, on its own initiative or at your own request, update or erase any erroneous or outdated personal data retained in connection with the operation of this website. If you have given us personal information about yourself and would like copies of that information, or you would like us to correct any factual inaccuracies in that information, or if you would like that information deleted from our records, then please contact us at email@example.com or writing to Webmaster, Irish Guide Dogs for the Blind, Model Farm Road, Cork, Ireland.
- Changes to the website
Irish Guide Dogs for the Blind may choose to change access to this website, or any content, at any time with or without prior notice.
- Terms and Conditions of use of the website
Please read our Terms & Conditions of use for our website www.guidedogs.ie here.
- Complaints about how data is processed on the website
If you have any queries or questions about privacy and/ or security, please contact firstname.lastname@example.org.
- Glossary of terms
IP address definition: An IP address is a series of numbers that identify computers on the internet. IP addresses can theoretically be linked to an individual. Such linking requires additional information (particularly from the internet provider who issued the IP address or from the visitor themselves). For that reason IP addresses are considered personal data.
Cookie definition: A cookie is a small file that is stored on the computer of a visitor when they visit a website. If they visit the website again, the cookie shows that it is a repeat visit. Because the visitor is recognized though the cookie, cookies are considered personal data. In addition, cookies may contain personal data themselves.